What times can I phone through my orders/queries?
Australia – 1800 334 679
WA: Mon – Thurs 8am – 4pm / Fri 7am – 3pm
All Other States: Mon – Fri 8.30am – 5pm
New Zealand – 0800 429 628
8am – 5pm Monday to Friday except for Statutory Holidays and Auckland Anniversary Day.
Who can I call if I need to request a credit/collection of incorrect goods supplied?
Australia
Dial 1800 334 679 and request a RAD number from Customer Service.
New Zealand
Call 0800 429 628 or email jasolnzorders@gwf.com.au
Who do I call in case of emergency?
Australia
1800 629 953
New Zealand
0800 POISON (0800 764 766)
How do I set up an account with Jasol?
Call Customer Service, fill in a Customer Query Form to arrange a site visit from a Jasol Account Manager:
Australia
Call 1800 334 679
New Zealand
Call 0800 429 628
How do I make a payment on my account with Jasol?
Australia
Call 1800 334 679 and select option 3.
New Zealand
Call 09 571 4382 or email jasolnz.remittance@gwf.com.au